On PlayStation
Open PlayStation Store and choose Redeem Codes. Check the account you are signed into and the item shown before confirming.
HELP / SETUP GUIDE
Before your first session.
Set aside time for system updates and the game download. Start with the account you want to keep using, then check the platform and region on your code.
Bring your ownAccountFor the matching console platform
Before you playDownloadInternet and free storage required
Keep it privateYour codeRedeem only on your own account
Connect the console
- Place your console on a stable surface with clear ventilation. Follow the manufacturer’s guidance for its orientation and any required feet or stand. A PS5 vertical stand is sold separately unless your summary explicitly includes it.
- Connect the supplied power and HDMI leads. Select the matching HDMI input on your display.
- Connect to your network and follow the console’s setup and update instructions. Sign in to your own PlayStation or Microsoft account.
Some hardware, including a compatible PS5 disc drive, can require an internet connection during setup. A PlayStation Portal is a remote player, not a standalone console; its supported play options have their own network and service requirements.
Check your game code before redeeming
Confirm the platform and edition shown on your order. Our GTA VI bundles identify Standard or Ultimate, and the supplied format. A boxed Standard download code still requires the game to be downloaded; having a console with a drive does not change that.
On Xbox
Use the Store’s redeem option on your console, or Microsoft’s official redemption page. Confirm the Microsoft account before applying the code.
Keep the console connected while the game downloads. Available storage and download speed affect installation. Redemption does not override the publisher’s release or access time.
Pair the controllers and audio
Complete and Night In packages include two standard controllers in total. Console-only and Console + game selections include the supplied controller. Your order summary is the final list of what is included.
Follow the controller’s pairing instructions. PlayStation Complete packages include a charging station. Xbox Complete packages include one rechargeable battery and USB-C cable kit for one controller. A second controller needs its own batteries or compatible power arrangement.
If your bundle includes a headset, charge and pair it using its instructions, then check the console’s audio output and microphone settings. A charging dock or headset is included only when listed in your summary.
Something is not working?
Note the exact error message and what you were trying to do. Send us those details with your order reference. Keep passwords and full redemption codes out of your message.
If the console powers on but you cannot see a picture, check the display input and HDMI connections before restarting the setup. Avoid dismantling the console or trying repairs yourself.